Email Addresses, Cookies and Contact information
We do not store or save contact information for commercial use. We do,
however, retain your mailing address and telephone number for reference
purposes [only] when you hire us. Rest assured we do not use any tracking,
secret codes or cookies within our pages. We do not create files or data
sources with your information. All information is confidential and secure.
Since we provide you with time based informational, research, courier,
process serving and investigative services there are NO refunds for services
rendered. There are NO refunds after we receive your service request. All
services must be prepaid. We accept all credit cards. When you hire us you
are agreeing to our terms. There are NO refunds.
Private Investigation Services
A. C. E., Inc. bills most services on an hourly basis. Some long term
projects are specially priced. All billing is accounted for in increments of
one half-hour minimums, after the first three hours. The client [you] pays
for all expenses and applicable taxes. Initial consultations are always Pro
Bono and are by appointment only. A reasonable retainer amount and the
completion of our request service form with your authorized signature are
required before the commencement of requested services.
Private Process Server Services
Process Serving and Delivery
Standard Fee's for serving or delivering your legal papers are determined by
the location (zip code) where services are to be effectuated. Standard
services take place within a week in Florida and within 12 days nationwide.
Rush services are available 365 days a year 24 hours a day and are billed at
double the standard fee.
Same day Service requests are billed at triple the standard fee.
All process serving services must be prepaid in advance of services.
Services are billed by address and how many service requests are to be
delivered or served at that same address. You agree, when you send us your
service packet / letter or otherwise, the address to where you are sending
us is your responsibility. If the address is wrong, improperly listed, typed
improperly, cannot be found, is vacant and or no longer exists, the fee you
agreed to must be paid for regardless. We do not take any responisibility
for addresses, unless retained to do so. We charge additional fees for
second and or alternate addresses or locations. Arrangements and requests
for serving process are considered special services when we are asked to
appear on a specific date, time and place. This type of service is subject
to additional fees.
Retrieving, locating and Ordering Courthouse records and
Fee's vary according to location and requested service. Fees for courthouse
services are paid for in full regardless of the results. If the court or
agency you directed us to cannot find your file, that is no fault of ours.
Therefore, the fee you agreed to pay guarantees we will be paid for our time
trying to assist you.